Canby Ductless Heat Pump Rebate

Pre-approval is strongly encouraged. Please apply before work is scheduled.

Call (888) 883-9879 or email rebates@esgroupllc.com if you need assistance with this application.

Before you get started

The contractor or customer may complete the application.
An AHRI Certificate from the contractor is required.
If you apply after the project has been installed, include the final invoice.

Rebate: $850

Limit one rebate per home and one rebate per utility account.

Rebate assignment option

The Canby Utility customer may agree to release the rebate for payment directly to a contractor or another party responsible for the project by using a Canby Rebate Assignment.

"*" indicates required fields

1Qualifications

2Start Application

3Project Information

4Submit Application

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Utility Name

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Utility Timeline

Eligible home types

Existing Single-family homes (4 units or less), site-built or manufactured
Existing Multifamily homes (5 units or more)

New construction homes do not qualify.

Eligible heating sources

Single-family homes must have a current, primary heat source that is either:

Forced-air electric furnace, or
Zonal electric resistance heating (baseboard, ceiling, wall, electric hydronic)

Multifamily homes must use zonal electric resistance heating.

No other heating sources are allowed.

An existing heat pump of any type or a gas-fueled heating source disqualifies the home for this program.

Eligible projects

Full installation of the new ductless heat pump system must be performed by a licensed contractor.
The new equipment must be tested and certified by the Air conditioning, Heating, and Refrigeration Institute (AHRI).
The system's AHRI certificate demonstrates the Heating Seasonal Performance Factor (HSPF) efficiency requirement is met.
Please submit AHRI with the pre-approval paperwork. If the system changes for any reason, a new AHRI is required with the final paperwork. If the AHRI was not submitted at the time of pre-approval the AHRI must be received with the final paperwork to finalize the rebate.

Minimum efficiency requirement

7.5 HSPF2 and 14.3 SEER2
or
8.8 HSPF and 15 SEER

Home Type*

New Construction homes do not qualify.

Detached single-family: Site-built

Detached single-family: Manufactured

Duplex, Triplex, or Fourplex

Multifamily (5 units or more)

What type of heating system is currently used in the Multifamily home(s)?*

The existing Multifamily heating source must be zonal electric resistance heat.

In Multifamily, one ductless heat pump shall be one outdoor unit. Each outdoor unit can qualify for a rebate.

What is the home's primary heating system, prior to the new ductless heat pump?*

Heat Pump

Electric Forced Air Furnace

Electric Zonal (wall, baseboards, ceiling, space heaters)

Gas or Oil Forced Air Furnace

Wood or Pellet Stove

No existing heat

Your home is not eligible for the rebate. Thank you for your interest.

Year home was built*

Use estimate if needed.

Square Footage*

Interior living space

Who is submitting this application?*

Customer

Contractor

Is a licensed contractor performing a full installation of the ductless heat pump?*

Yes

Your project is not eligible for the rebate. Thank you for your interest.

Contractor's Business Name*

Name of Contact Person for the Contractor*

Contractor's Phone or Email*

Contractor Email*

Enter Email Confirm Email

Who is to receive the rebate?*

Contractor

Customer

A Rebate Assignment is required for the utility to pay the contractor. Follow the Rebate Assignment link (above) to access the separate form.

For the contractor to receive the rebate, the final application must include:

A completed Rebate Assignment with signatures and dates from the utility customer-member and contractor.
The final invoice must show how the project's total cost was reduced by the rebate amount.

Is the ductless heat pump installation complete?*

Yes

Installation Date*

Month

Day

Year

Your pre-approval will expire after 6 months. A new application must be submitted if the installation is not completed by that time.

AHRI Certified Reference Number*

The contractor needs to provide you with the AHRI Certificate for the new ductless system. Enter the certificate's reference number here.

AHRI Certified Reference Number*

Manufacturer*

Outdoor Unit Model Number*

How many Indoor Units does the system have?*

Installation Requirements Release*

By marking each of the following, the applicant certifies the installation.

Yes, this DHP is installed on a dedicated electrical circuit.

Yes, refrigerant line protection is installed on the entire length of exterior, insulated refrigerant lines.

Yes, the system is installed in accordance with manufacturer specifications, including adherence to proper refrigerant charging.

Yes, the contractor performing the installation has all required licenses, registrations, certifications and permits for the work performed at the site address given in this form.

Installation Requirements Release*

By marking each of the following, the applicant certifies that the installation will meet these requirements.

Yes, this DHP will be installed on a dedicated electrical circuit.

Yes, refrigerant line protection will be installed on the entire length of exterior, insulated refrigerant lines.

Yes, the system will be installed in accordance with manufacturer specifications, including adherence to proper refrigerant charging.

Yes, the contractor performing the installation has all required licenses, registrations, certifications and permits for the work performed at the site address given in this form.

Upload AHRI Certificate*

Drop files here or

Max. file size: 128 MB.

Upload Final Invoice*

The final invoice must include: contractor and customer names with project address, job description with model number(s) of installed equipment, purchase date, and total installed cost.

Drop files here or

Max. file size: 128 MB.

Installation Address*

Street Address City State ZIP Code

Are you the Utility Account Holder named on the bill at the Installation Address?*

Yes

Utility Account Number (if known)

Utility Account Holder's Name*

What is your relationship to the utility account holder?*

Family

Tenant or Resident

Homeowner

Landlord or Property Manager

Other

Homeowner Name*

First Last

What is the home's residence status?*

Owner occupied

Renter/Tenant occupied

Other

Renter/Tenant Name*

Is the mailing address different than the installation address?*

Yes

Mailing Address*

If the rebate is paid with a check, it will be mailed to this address.

Street Address City State ZIP Code

Home Phone Number*

Home Email*

Enter Email Confirm Email

Home Email (optional)

Enter Email Confirm Email

Notes

Include notes you would like on the application, or leave this box blank.

Terms & Conditions*

I agree to the Terms & Conditions

I understand that:

Rebate(s) may be changed or discontinued at any time.

The equipment/product(s) must be installed to program requirements and specifications. I accordingly certify that I, or my contractor, have reviewed the specifications prior to beginning work.

The equipment/product(s) must be installed in compliance with federal, state and local building and environmental codes and manufacturer instructions.

When selecting a contractor, it is the applicant’s responsibility to request proof of insurance and licensing that meets state requirements. Validating qualifications before work begins is strongly recommended.

By completing this document, I certify that the equipment/product(s) are installed at the address indicated on this application, and that this address is within service territory.
Discrepancies in the application’s information can invalidate the rebate request.

This program is provided in partnership with Bonneville Power Administration and utilizes federal funding. Project information may be shared for processing or compliance purposes.

The applicant assumes the responsibility of any loss or damages that may occur in connection with the upgrade.

Does not endorse any particular manufacturer, contractor, or product.

Reserves the right to inspect completed work and installed product(s).

Disclaims any warranty, whether expressed or implied, regarding the energy efficiency improvement(s) listed on this application for any equipment, materials or labor associated with installation, maintenance, repair, or any energy savings associated with use.

Does not accept any liability resulting from participation in a rebate program.

By submitting this application, I confirm that the information provided is true and accurate to the best of my knowledge.

Allow 8 to 10 weeks after receipt of all required documentation for rebate checks to be issued and mailed.

Last Updated: 10/1/25